Refunds & Cancellations

Last updated: September 2026

When you get a refund

• Payment succeeded but your report never generated — if a technical failure on our end (server error, AI service failure, etc.) prevents your full report from being delivered, and retrying doesn't fix it, you're entitled to a full refund.
• You were charged more than once for the same report — if a duplicate or accidental double charge happens, the extra charge is refunded in full.

When you don't get a refund

• Your report generated and was delivered successfully. The analysis itself is the product — once it's been produced and shown to you, it can't be "returned," even if you disagree with the feedback or expected something different.
• You purchased by mistake (wrong email, didn't mean to buy) after the report has already been generated and delivered.

How to request a refund

Email workwithaccioadmit@gmail.com with the email address you used to pay and, if you have it, your order reference. We'll check what happened on our end and confirm within 2 business days. Approved refunds are issued back to your original payment method via Cashfree and typically reflect within 5-7 business days, depending on your bank.

Cancellations

There's no subscription here — this is a single one-time payment for one report, so there's nothing to "cancel" once you've paid. If you haven't completed payment yet, you can simply close the page; nothing is charged.